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Frequently Asked Questions for First Time Users
ClimaxPhoto and Digital carries the Photographic Solutions product line designed to help you clean your DSLR sensor when needed.
CCD Sensor Guarantee :
Photographic Solutions, Inc. guarantees that its SENSOR SWABS and ECLIPSE products will cause no damage to the CCD or CMOS sensor when used in accordance with the instructions provided by the camera manufacturer and/or Photographic Solutions, Inc. (PSI) If it is determined that these products caused physical damage to the sensor, PSI will reimburse the camera owner for the full cost of repairs upon presentation to PSI of proof of purchase, camera manufacturer's repair invoice and the damaged sensor. Use of non-approved methods, procedures or products will void this warranty. This warranty will cover any camera whether or not that manufacture recommends our products or not and is good in any country.
SENSOR SWABS™ are designed for cleaning CCD chips and other delicate or hard to reach optical and imaging surfaces. Clean room manufactured and sealed, these swabs are the ultimate in purity.
Although these items are not officially approved by Nikon or Canon, several digital imaging site message boards have threads discussing the need for cleaning these cameras, and the success with using these products. Read all instructions first and call us if you have questions - before proceeding. When used as directed these products are easy to use and safe and yield excellent results!
"SENSOR SWABS Type 1". Recommended by Eastman Kodak Company for cleaning the DCS family of digital cameras when used with ECLIPSE Optic Cleaner (sold separately).
SENSOR SWABS are also ideal for cleaning other recessed imaging surfaces.
Note: Cleaning the sensor has gotten to become a necessity. You now have many choices for sensor cleaning. Please review these choices and the companies behind them very carefully. Some companies list no phone number or other contact info other than an email address. None have the backing of any camera manufacturer. None have bothered to submit their product to any manufacturer to test. None offer live tech support or other help. None state the conditions under which their products are made. None have been selling swabs for as long! One company even claims they were the first with cleaning products - they did not exist in 2003!
Trust your sensor to Photographic Solutions, Inc, we INVENTED sensor cleaning, in 1998! And have been in business since 1983